If for any reason you aren't completely happy with your purchase, if the item is faulty, or you have received the wrong item in the post; you can return the item within 14 days of the shipping date. We are more than happy to offer you a full refund.
- You will need to return your item unused with the original packaging and labels within 14 days of the shipping or purchase date.
- Unfortunately we do not offer refunds on pierced jewellery.
- Your refund will be processed upon our receipt of your item. If posting, please ensure your order number and contact details are included.
- The return shipping costs will not be refunded unless the item is faulty. If you are posting your return we advise that you use a tracked postage method, as we will not be responsible for any items lost in transit.
- Refunds will be sent to the original payment method.
If you have any further questions regarding our returns policy then please don't hesitate to contact us.